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Marketplace for Plants and Seeds

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Aroids (14)Australian Native Plants (27)Bamboo (15)Bonsai (1)Bromeliads / Tyllandsias (2)Cactuses (1)
Carnivorous Plants (0)Climbers / Ground Covers (1)Clumping bamboo (0)Ferns (0)Fragrant Plants / Flowers (6)Hedges (0)
Indoor Plants (12)Orchids (8)Palms and Cycads (0)Perennials / Grasses (1)Succulents (1)Trees (1)
Tropical Plants (1)Vertical Garden / Green Wall (0)Water Plants (0)

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PlantArk Terms & Conditions

Welcome to PlantArk, your trusted online destination for premium plants and gardening supplies. These terms and conditions govern your use of PlantArk's online marketplace. By using our website, you agree to comply with and be bound by these terms.

1. Definitions

"Content"
Means the textual, visual or audio content that is encountered as part of your experience on Our Website.

"Post"
Means place on or into Our Website any Content or material of any sort by any means.

"Product"
Means any plant, gardening tool, soil, fertilizer, pot, or related gardening item offered for sale on Our Website.

"Service"
Means all of the services available from Our Website, whether free or charged.

2. Content

All Content on Our Website is subject to our terms and conditions. You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit Our Website or material on Our Website for any commercial purpose without our express written consent.

3. Products

All plants and gardening products listed on Our Website must be accurately described, including care instructions, size specifications, and growing requirements. Sellers must ensure plants are healthy, pest-free, and properly packaged for safe delivery. We reserve the right to remove any listings that don't meet our quality standards.

You agree that you will at all times:

  • Reply promptly and in any event within 48 hours to any customer message or other correspondence;
  • Comply with the law relating to all aspects of the contract between you and your customer, relating in particular your obligations to provide full information and accept cancellation and returns. However, you may also offer more favourable terms to your customers as per your own returns and refunds policy set out on your website or otherwise in your terms and conditions.
  • When you have an obligation to return money to a customer for any reason, you will do so immediately, as provided by the returns & refunds policy set out on Our Website;
  • In the event that a Product ordered is not available, you will immediately tell your customer and refund any money paid;
  • Comply with the PlantArk Australia procedures relating to satisfaction of an order, Products returned and payment, as set out on Our Website from time to time.
4. The selling procedure
  • PlantArk Australia is not responsible for the fulfilment of your contract to sell a Product.
  • You agree that a contract to sell a Product offered by you is a firm and binding contract as soon as your customer's payment has been accepted by our payment service provider.
  • You agree that a contract to sell a Product offered by you is a firm and binding contract as soon as your customer's payment has been accepted by our payment service provider.
  • Products will be offered for sale and sales made, subject to the terms and conditions applicable to buyers. You accept and endorse these terms and agree to comply in all respects with the corresponding obligations of a seller. You may view the buyer's conditions on Our Website at any time.
  • We shall send you a message by email at the time of each sale, providing full information about that sale.
  • Please provide information to us in respect of any claim for non-delivery and any dispute as to payment, so as to enable us to identify the possibility of fraud.
  • You agree to provide an adequate stock of any Product placed by you for sale through Our Website and to tell us, through your control panel, if at any time your supply is exhausted.
6. Delivery
  • Deliveries of hard copy and physical Products will be made from your premises, by post or by a carrier instructed by you subject to the contract between you and your customer.
  • You will notify both the customer and PlantArk Australia by email on the date of sending, that the Product has been despatched and of the expected delivery date.
  • If at any time, any customer notifies you of non-delivery within the time scale offered by you on Our Website, you will investigate immediately and tell the customer that you are doing so, what you are doing, and when you expect to be able to deliver the Product.
  • In the absence of information to the contrary, you agree to despatch a Product within 5 - 10 days of notification of order by us, by a method likely to reach the buyer within a further seven days.
  • The delivery period set out in last previous paragraph is estimated period. For specific Product you may agree with the buyer the delivery time and you agree to comply with that.
  • If it is apparent that a customer has not received a Product within a period you have agreed with him, you will refund money paid, including any delivery charge. This is a condition of your contract with us because our reputation, as well as yours, is at stake in those circumstances.